Delete your HiveAlbum account
You can delete your account at any time, from the website or the app:
- Sign in to HiveAlbum.
- Open Account (tap your initial in the top corner).
- Choose Delete my account and confirm with your password.
What gets deleted: your account, and every event you own — including all of its photos, videos, voice messages, comments and guest details. You’ll be removed as a co-host from other people’s events.
What we keep: records of any payments, for 6 years, because UK law requires it. They’re no longer linked to your account.
Deleting just some of your data
You don’t have to delete your account to remove things:
- Hosts can delete any photo, video, voice message or comment, or a whole event, from the event’s dashboard — it’s removed straight away.
- Guests can delete their own uploads from the event page, or ask the host (or us) to remove anything.
- Albums are deleted automatically 30 days after they close.
Can’t sign in? Email hello@hivealbum.com from the address on your account and we’ll delete it for you within 30 days.